HealthPulse TestNow

HealthPulse TestNow™

HealthPulse TestNow enables self-testers to accurately administer and interpret rapid diagnostic tests (RDT) through the use of guided instructions, process control timers, and test result interpretation. The solution also supports public health efforts by simplifying RDT data reporting through seamless integration with local data reporting systems. 

Self-testing is key to public health strategies. The challenges with accurate and reliable test administration, interpretation, and collection of data, however, can compromise the benefits of these efforts. HealthPulse TestNow is designed to improve an individual’s self-testing aptitude while seamlessly connecting ministries of health to test data in an effort to help maximise the end-to-end impact of public health programs.

TestNow phone screen, pandemic preparedness, Audere

Looking for self-test help or app troubleshooting?

Check out our TestNow Frequently Asked Questions.

How it Works

Universal

Offline-capable app that seamlessly integrates with existing tools and workflows, designed to support any RDT, including COVID-19, HIV, and other conditions.

Welcome phone screen, pandemic preparedness, Audere

Simple

Step-by-step digital instructions and process controls designed to facilitate accurate test administration and increase self-tester confidence.

Activate test phone screen, pandemic preparedness, Audere

Digitised

Results data, test administration information, and incidence data, aggregated in real-time and integrated with public health systems.

Laptop view data results, pandemic preparedness, Audere

 Self-tester Frequently Asked Questions

HealthPulse TestNow app availability

  • The app is currently only available for download in South Africa. Search for the HealthPulse TestNow app in the store to install.

  • Your phone may require an operating system (OS) update. The minimum OS versions supported are iOS 13 and Android 6. After verifying your phone is up to date, check that you have enough storage on your phone to install the app.

    To check storage availability on your phone:

    • On Android: Go to Settings / Storage (navigation may vary based on device).

    • On iOS: Go to Settings / General / iPhone Storage.

  • If there is a critical update to the app that is required, you will be prompted to update as soon as you open the TestNow app.

  • Currently the app is optimised only for phones. While you can install it on tablets, the experience may not be optimised for this form factor.

Test administration and interpretation

  • While the app is not required, TestNow should be used to complete your test with confidence. It offers:

    • Step-by-step instructions to complete your test - from administration to interpretation

    • Helpful tools like timers to track test processing times

    • A history of the tests you completed on your phone

  • During the 15-minute processing time, you may switch to using other apps on your phone while leaving TestNow running in the background. After the timer completes, take a photo and interpret the test within a few minutes to ensure that your result is valid.

  • If your phone won’t scan the code, try the following:

    • Move the phone closer or further away from the cassette.

    • If the app still cannot scan the code, tap Skip and enter the lot and expiration information manually on the Code not scanned screen.

  • To take a high quality photo of the test, follow the tips on the bottom of the Test ready to capture screen.

    If you are still unable to capture a high quality photo, try the following:

    • Clean the phone camera lens per manufacturer guidance.

    • Retake the photo with the camera flash turned on.

Performance, permissions, and data management

  • To keep data on your phone secure, having a passcode to open the phone is recommended.

    • On Android: Go to Settings / Security and select a screen lock mechanism.

    • On iOS: Go to Settings / Face ID & Passcode and set a passcode.

  • It means that there is data on your phone from a prior test which is not yet uploaded. To ensure data is uploaded, you need a reliable internet connection.

    If you see the Data Pending Upload banner on the Home screen, keep the app visible on your screen and connected to the internet until that banner disappears (especially for iOS phones).

    If the banner won’t go away, try force quitting and reopening the app. (Android, iOS)

  • The app is recommended to be run on devices with at least 512MB of RAM. Performance can suffer on phones that do not meet these specifications.

  • Any tests run on the phone that were completed (i.e. result of positive, negative, or invalid was selected) will show in your test history.

  • Data entered in the app is shared only with the National Institute of Communicable Diseases (NICD) to inform COVID-19 pandemic responses in communities throughout South Africa. Here is a link to read more in our Please refer to our privacy policy: https://healthpulsenow.org/testnow/privacy-policy

  • Please reach out to privacy@auderenow.org to request removal of your records.

  • The HealthPulse TestNow terms of use can be viewed in our end-user license agreement: https://healthpulsenow.org/testnow/eula

COVID-19 guidelines

  • If you are in South Africa, guidelines from the National Institute of Communicable Diseases (NICD) can be found at the COVID-19 Prevention page.

Customer Support

  • If you have specific questions about your test kit such as “What should I do if my kit is expired?” or “What if my kit is missing components?”, please refer to the Medical Diagnostech rapid test FAQ here: www.medi-tech.co.za/COVID19-antigen-self-test

  • If you have additional questions about the HealthPulse TestNow app contact support.

Interested in HealthPulse TestNow?

If you are interested in learning more about the solution or partnering with us, we would love to hear from you.

If you are a self-tester looking for help, please review our FAQs.